About

Chris Hudson

I gravitate toward the hardest problems a company has. A customer escalation nobody can untangle, an operational breakdown everyone has learned to work around, a system that's been broken so long people forgot it was supposed to work differently. Whatever it is, I'll solve it.

For the past six years those problems have lived in revenue operations and GTM systems: Salesforce orgs that fight their users, forecasting nobody trusts, pipeline data that can't answer basic questions, handoffs that drop revenue on the floor. I spent those years at a RevOps consultancy, progressing from Salesforce Consultant to Head of AI Solutions, architecting GTM systems for dozens of growth-stage companies along the way.

Before consulting, I founded and ran a custom menswear business for eight years, serving 500+ clients internationally. I implemented Salesforce myself because I needed it, which is still the lens I bring: systems exist to serve the business, not the other way around.

In the last few years I added a new layer: AI agents I design and build myself, in production, doing real operational work. The AI is what makes the systems scalable; the years of RevOps pattern recognition are what make it useful.

Experience

  1. 2025–2026

    Head of AI Solutions, SaaScend

    Led the AI practice, reporting to the CEO.

  2. 2025

    Principal Technical Solutions Engineer, SaaScend

    Technical escalation point across the client portfolio.

  3. 2024–2025

    VP of Strategic Operations, SaaScend

    Ran cross-functional delivery and internal operations.

  4. 2022–2024

    Senior Solutions Architect, SaaScend

    Architected GTM systems for growth-stage clients.

  5. 2020–2022

    Salesforce Consultant, SaaScend

    Configured and implemented Salesforce for consulting clients.

  6. 2012–2020

    Founder, Hudson Custom Suits

    International custom menswear business

Skills

Revenue Operations & GTM

GTM Systems Architecture Systems Integration Data Modeling Sales Process Design Pipeline Management Forecasting Lead Scoring and Routing Marketing Operations Customer Success Operations Sales Enablement Data Governance Cross-Functional Team Leadership

Enterprise Systems

Salesforce (Sales, Service, Data Cloud, Agentforce, CRM Analytics) HubSpot Marketo Apollo Clay Firecrawl Clearbit Crust Data Asana Jira Gong Salesforce Spiff (Incentive Compensation Management) Tray Workato n8n Zapier Supabase Outreach/Salesloft Avoma

Applied AI

Anthropic & OpenAI APIs Pinecone Prompt Engineering Vector Embeddings Autonomous Agent Architecture MCP Servers

Software

TypeScript JavaScript Python Microservices Architecture API Security Docker Claude Code Codex Cursor PostgreSQL GitHub

Certifications

Salesforce Certified Advanced Administrator
Salesforce Certified Administrator
Salesforce Certified Platform App Builder
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Pardot Specialist
HubSpot Revenue Operations
HubSpot Platform Consulting
HubSpot Salesforce Integration
HubSpot Data Integrations
HubSpot Sales Hub Implementation
HubSpot Marketing Hub Implementation